Frequently Asked Questions

Repair times will depend on the extent of the damage and availability of parts. Once our shop receives your vehicle, we will produce an auto repair estimate and contact you within 24-48 hours to go over it with you.

At Top Notch we use three different kinds of parts:

  1. OEM: Original Equipment Manufacturer. For example, Chevrolet OEM parts are made by Chevrolet for Chevrolet Vehicles.
  2. Aftermarket Parts: These parts are made by third parties, but manufacturers offer certifications to ensure fit, function, and safety.
  3. Used / Salvage: These parts are OEM parts that are in excellent quality both in terms of structure and aesthetics, these parts come from vehicles that are no longer functional

 

We use paint coeds from the manufacturer. These are located on your vehicle as a starting point then do test strips for further matching.

Cleaning is part of every auto body repair service. We will return your vehicle with a freshly washed exterior and a clean vacuumed interior.

Customer satisfaction is of the highest importance to us and all of our work is backed by the Top Notch Lifetime Warranty. If you have any concerns with your repairs, please contact us so we can make things right.

In the State of Arizona, you have the right to choose any repair facility regardless of insurance carrier? Ask us for more details.

If you are in need of a rental, we’ll shuttle you to the nearest open Enterprise location free of charge. Make sure to check with your insurance agent about rental car coverage available to you.

To provide you with the best convenience and service, it is best to first schedule an appointment to either drop for repair or receive an estimate for your vehicle. Feel free to call us at (480) 752-2222 or click here to schedule an estimate.

We accept Visa, MasterCard, Discover, American Express, Cash, Money Order, and Cashier’s Check.

Unfortunately, no. Before we return your vehicle in pre-accident condition, we require full payment of the insurance deductible or the complete bill if paying out of pocket.

Besides friendly faces, you’ll find Chandler’s top collision & repair professional. If you already have an appointment schedule, you will meet with your service advisor at your scheduled time, who will walk you through the repair process.

We’re sorry to hear about the position you’re in. But don’t worry, we’re here to help you get back into the rhythm, of your life with Top Notch service. It’s never a good idea to drive a vehicle that could be unstable due to damage. If you need help with a tow give us a call and we can set one up.