Frequently Asked Questions

Repair times will depend on the extent of the damage and availability of parts. Once our shop receives your vehicle, we will produce an auto repair estimate and contact you within 24-48 hours to go over it with you.

At Top Notch we use three different kinds of parts:

  1. OEM: Original Equipment Manufacturer. For example, Chevrolet OEM parts are made by Chevrolet for Chevrolet Vehicles.
  2. Aftermarket Parts: These parts are made by third parties, but manufacturers offer certifications to ensure fit, function, and safety.
  3. Used / Salvage: These parts are OEM parts that are in excellent quality both in terms of structure and aesthetics, these parts come from vehicles that are no longer functional

 

It’s generally recommended to have your vehicle checked every 5,000 to 7,500 miles by your mechanic, or according to the manufacturer’s maintenance schedule. Regular checks can help identify potential issues early and keep your vehicle in good working condition.

Customer satisfaction is of the highest importance to us and all of our work is backed by the Top Notch Lifetime Warranty. If you have any concerns with your repairs, please contact us so we can make things right.

In the State of Arizona, you have the right to choose any repair facility regardless of insurance carrier? Ask us for more details.

When choosing a body shop, look for certifications (such as I-CAR or ASE), reviews, a clean and organized facility, and transparency in costs and services through an itemized estimate.

Unfortunately, no. Before we return your vehicle in pre-accident condition, we require full payment of the insurance deductible or the complete bill if paying out of pocket.

Besides friendly faces, you’ll find Chandler’s top collision & repair professional. If you already have an appointment schedule, you will meet with your service advisor at your scheduled time, who will walk you through the repair process.

We’re sorry to hear about the position you’re in. But don’t worry, we’re here to help you get back into the rhythm, of your life with Top Notch service. It’s never a good idea to drive a vehicle that could be unstable due to damage. If you need help with a tow give us a call and we can set one up.